Privacy Policy — 663 Game Pakistan

1. Introduction

663 Game is an online gaming and sports betting platform built specifically for Pakistani players. When you register an account, make a deposit in PKR, place a bet on cricket or PSL, or simply browse the platform, certain information is created and collected. This Privacy Policy explains what that information is, how it is used, how it is protected, and what choices you have.

We understand that privacy is important to our players. Pakistani users are increasingly aware of how their personal data is handled online, and rightly so. This policy is written in plain English rather than dense legal language because we want you to actually understand it, not just scroll past it.

663 Game operates as a data controller in relation to the personal information of its registered players. This means we decide the purposes and means of processing your data. Where we use third-party service providers — for example, payment processors like JazzCash and Easypaisa — those providers may also process your data as separate data controllers in relation to their own services, subject to their own privacy policies.

This policy should be read alongside the 663 Game Terms and Conditions and the Responsible Gaming guidelines, which together form the full framework governing your use of the platform.

2. Data We Collect

We collect personal data in several ways — directly from you when you register and use the platform, automatically as you navigate the site or app, and in some cases from third-party verification services. The categories of data we collect include:

We do not collect special category data such as health information, religious beliefs or political opinions, and we have no reason to do so as an entertainment platform.

3. How We Use Your Data

Every piece of data we collect has a specific purpose. We do not collect information speculatively. The main purposes for which we use personal data are:

• Account management: Setting up and maintaining your 663 Game account, authenticating your login, and managing account settings.
• Transaction processing: Processing PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your registered payment method.
• Identity verification: Confirming that players are who they say they are, meeting the age-verification obligation for an adults-only platform, and preventing fraud.
• Platform personalisation: Improving your experience by remembering preferences, showing relevant promotions such as cricket-related bonuses during PSL season, and tailoring the content you see.
• Customer support: Responding to your queries, resolving disputes, and investigating account issues.
• Security and fraud prevention: Detecting and preventing prohibited activity including multiple account creation, bonus abuse, money laundering and automated betting.
• Responsible gaming: Monitoring betting patterns to identify signs of problem gambling and, where necessary, intervening with account limits or self-exclusion tools.
• Platform improvement: Analysing how players use the platform in aggregate to fix technical issues, improve features and plan new content.
• Legal and compliance obligations: Meeting record-keeping requirements, cooperating with lawful requests from authorities, and maintaining audit trails.

4. Payment Data and Financial Information

Because 663 Game processes real-money transactions in PKR, financial data requires particular care. When you make a deposit or request a withdrawal, you provide payment details such as your JazzCash mobile wallet number, Easypaisa account, Raast ID or bank account information. This is sensitive data and we treat it accordingly.

• Payment details are transmitted using TLS encryption and are never stored in plain text on our systems.
• Full payment credentials are not visible to 663 Game customer support agents. Agents can see that a transaction occurred and its PKR amount, but not your full JazzCash or bank account number.
• When you transact through JazzCash or Easypaisa, part of the transaction is processed on their infrastructure, subject to their own privacy and security standards.
• Transaction records in PKR — including deposit amounts, withdrawal amounts, dates and reference numbers — are retained for standard financial record-keeping purposes. These records form part of the audit trail required for fraud prevention and dispute resolution.
• We do not store debit card numbers on our servers. Card transactions are handled through a PCI-compliant payment gateway.

If you believe there has been an unauthorised financial transaction on your 663 Game account, contact our support team immediately so that we can freeze the account and investigate.

5. Data Sharing

663 Game does not sell, rent or trade your personal data to third parties for their commercial purposes. However, we do share certain data with specific categories of third parties where it is necessary to operate the platform. These are:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the financial information necessary to process your PKR transactions. They operate as independent data controllers for their portion of the transaction.
• Identity verification providers: If we use a third-party service to verify your CNIC or age, we share the relevant documents with that provider for verification purposes only.
• Technology and hosting providers: The infrastructure that runs the 663 Game platform is provided by cloud hosting and software vendors. These providers may have access to data as part of their service delivery but are contractually bound to use it only for that purpose.
• Fraud prevention services: We may share technical data such as IP addresses and device fingerprints with fraud detection services to identify patterns consistent with fraudulent activity.
• Legal and regulatory authorities: We will disclose personal data when required to do so by a valid legal process, court order or lawful request from an appropriate authority. We will not disclose data beyond what is required by such an order.

6. Cookies and Tracking Technologies

663 Game uses cookies and similar tracking technologies on the website and app to provide a functional and personalised experience. A cookie is a small text file placed on your device when you visit a website. It allows the site to remember certain things about your visit.

The types of cookies we use include:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during a session and remember your account preferences. You cannot opt out of essential cookies without breaking core platform functionality.
• Analytics cookies: These help us understand how players navigate the platform — which pages are most visited, where players spend the most time, and where they encounter difficulties. This data is analysed in aggregate and is not linked to your personal identity.
• Preference cookies: These remember your settings such as language preferences, notification preferences and display choices so you do not have to re-enter them every session.
• Security cookies: These help us detect unusual activity such as login attempts from new devices or locations, and prompt additional verification steps when needed.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect the core functionality of your 663 Game account but may affect certain features such as personalised promotions.

7. Data Retention

We hold your personal data for as long as is necessary for the purposes described in this policy. The specific retention periods vary by data type:

• Account data (name, contact details, preferences): Retained for the lifetime of your account, and for a reasonable period after account closure to handle any outstanding disputes or legal matters.
• Transaction records in PKR (deposits, withdrawals, bet history): Retained for a standard financial record-keeping period to support dispute resolution and audit requirements.
• Identity verification documents (CNIC copies, selfies): Retained only as long as needed for verification purposes, then securely deleted or anonymised.
• Customer support communications: Retained for a period sufficient to track the history of any ongoing or recently closed issues, then deleted.
• Technical and usage logs: Retained for a rolling period sufficient for security analysis and fraud prevention, after which they are deleted or anonymised.

When data is no longer needed and its retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8. Your Data Rights

As a user of 663 Game, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details provided in the footer of this page.

We will respond to all data rights requests within a reasonable period. In some cases we may need to verify your identity before actioning a request to ensure we are responding to the correct person.

9. Security Measures

663 Game takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, loss, theft or misuse.

• Encryption in transit: All data exchanged between your device and the 663 Game platform is encrypted using TLS (Transport Layer Security). This applies to login, account navigation, game play and all financial transactions in PKR.
• Encryption at rest: Sensitive data stored on our servers — including identity documents and financial records — is encrypted using strong encryption standards.
• Access controls: Access to personal data within the 663 Game team is strictly limited on a need-to-know basis. Staff members can only access data that is relevant to their specific role.
• Two-factor authentication: 663 Game supports two-factor authentication for player accounts. We strongly encourage all players to enable this feature to protect against unauthorised access even if your password is compromised.
• Fraud monitoring: Automated systems monitor account activity for patterns that may indicate fraud, account takeover or bot activity. Suspicious activity triggers additional security checks.
• Incident response: In the event of a security incident that affects your personal data, we have procedures in place to assess the impact, contain the breach and notify affected players as appropriate.

While we take every reasonable precaution, no online platform can guarantee 100% security. You also have a role to play in protecting your account — use a strong, unique password for 663 Game, do not share your login credentials, and contact us immediately if you notice anything unusual about your account activity.

10. Minors and Under-18 Users

663 Game is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires confirmation that you are 18 or older, and we carry out age verification checks as part of the identity verification process.

If we become aware that an account has been created by or on behalf of a person under 18, we will immediately close that account, delete the associated personal data, and void any transactions made through it. Parents or guardians who believe their child may have registered on 663 Game should contact our support team immediately so we can take action.

We encourage parents and guardians to use parental controls and internet filtering tools to prevent underage access to online gaming platforms.

11. Changes to This Privacy Policy

663 Game may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the platform's features, or updates to applicable standards and best practices. The date at the top of this page indicates when the policy was last revised.

Where changes are material — meaning they significantly affect how we collect or use your data — we will notify you through a prominent notice on the platform or by sending a message to your registered contact details. Continued use of the 663 Game platform after such notification constitutes your acceptance of the updated policy.

We recommend reviewing this policy periodically to stay informed about how your data is handled. If you have any concerns about a change to this policy, you are welcome to contact our support team for clarification before continuing to use the platform.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, please get in touch with the 663 Game support team. We take privacy queries seriously and aim to respond promptly and thoroughly.

You can reach our support team 24 hours a day, 7 days a week. For account-specific privacy requests, please have your registered mobile number or username ready so we can verify your identity and action your request efficiently.

Our contact email is displayed in the footer of this page. For common questions about data and privacy, our FAQ page may also have helpful answers.